Frequently Asked Questions

Quick Answers, Whenever You Need Them

Quick answers to the questions we get most

How long does delivery take?+

Delivery takes 2 to 5 business days depending on the governorate, and we send you a tracking number once your order ships.

How do I choose the right size?+

We have a detailed size chart available, and our team is happy to help you pick the right size before confirming your order.

Can I exchange or return an item?+

Yes, exchanges are available within 3 days of delivery, as long as the item is unused and in its original condition.

Can I request a custom design or size?+

Absolutely — our custom tailoring service is available. Reach out and we'll help you design your piece exactly the way you want.

What payment methods are available?+

We currently accept cash on delivery, with more payment options coming soon.

Still Have a Question?

Message us directly on WhatsApp and we'll help right away.